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About this provider

GN Care Services UK Ltd is a new family-owned and managed care company providing high quality domiciliary care services within London. We currently serve primarily the private market, with the aim of expanding our services into the socially-funded care sector. GN Care Services UK Ltd is a unique and innovate care agency, providing care in the home to adults with mild to complex care needs, both within Croydon, where the company is based, and more widely within London.

We are registered with CQC to provide respite and sitting services, to carry out personal and domestic tasks, and to provide companionship. We work with clients with a range of health/care needs, ranging from the elderly, to those with learning difficulties, mental health needs or physical disabilities. Our experienced and caring team of support workers provide flexible and personalised home care which is specifically tailored to client’s needs. Both our carers and administrative team possess significant practical experience of the care industry. We are able to provide care for people with varied health needs, including, but not limited to the following: Physical disability, Dementia, Elderly, People with learning disabilities People with sensory impairment, Terminal illness, People with mental health conditions.

OUR AIMS AND OBJECTIVES Through our comprehensive high-quality and flexible community-based services, we aim to ensure each client’s needs and values are respected irrespective of their religion, culture, race or ethnic origin, sexuality or sexual orientation, political affiliation, marital status, parenthood and disabilities or impairments. We seek to deliver a service that will improve and sustain the client’s overall quality of life. Care plan policies and care plan forms will reconcile the needs of the service user and the approved assessment by the contract purchaser. Basic tasks that may be included are washing, shaving, bathing, hygiene, dressing/undressing, feeding, bathroom/toilet needs and general support. We shall ensure that all clients/Service Users receive written information on the Organization’s Procedure for handling Complaints, Comments and Compliments, and how to use it. We aim to ensure that services are delivered flexibly, attentively and in a non-discriminatory fashion while respecting each client’s right to independence, privacy, dignity, fulfilment, and the rights to make informed choices and take risks.

WHY CHOOSE GN CARE SERVICES UK LTD At GN care services, we understand how important it is for you to choose the right organization. Our goal is to provide outstanding care for all our service users, treating them with dignity, respect and compassion at all times. Our services are available 24-hours a day including all holidays and weekends. Our approach is all about empowerment, allowing service users to exercise choice and control over the care that they receive. We believe it is important that clients retain control over their own health and well-being, particularly when faced with challenging and potentially life-altering conditions. Our home care plans cater to an individual’s specific care needs and preferences. We encourage clients to shape their care according to what matters to them and their families. Our team of support workers are caring, reliable, trustworthy and highly responsive to the needs of their clients. We provide consistency and continuity of care through the use of a familiar roster of care workers for each service user. This enables clients to build familiar relationships and routines where they feel comfortable, safe and supported.

Our friendly and approachable team are able to offer support and advice right from the point of enquiry. We can talk through the various care options available to clients and their loved ones, taking into account their personal situation, and answering any questions they might have. We can also advise of any funding which may be available and how best to access it. We recommend clients arrange a free face-to-face assessment with one of our experienced and friendly advisers to discuss their particular needs and concerns, which family members are welcome to attend. We understand the stress that worrying about the safety and health of a frail or ill family member can cause and we want both family members and clients to feel completely secure in the service they have chosen.

Our personal approach, close-knit workforce and fine attention to detail enable us to deliver the standards of care we would expect for our own loved ones. Our ability to tailor our care provision according to an individual’s needs, alongside our continuity of care, commitment to training and development and 24/7 support make us a first choice for home care needs. we hope this information has given an insight into what GN care service can offer

Contact details

The Lansdown Building 2 Lansdown Road Croydon, Surrey CR9 2ER

0203 973 8561


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